Knock chases your unpaid invoices for you. Polite reminders go out on your behalf, replies come straight to you, and nothing is sent until you have approved it.
For small UK contractors who invoice other businesses.
from: [owner name] via Knock
reply-to: you · copied: you
to: Sam, Greenway Property Services
re: invoice 1042 · £2,180.00 · 7 days overdue
Hi Sam, following up on invoice 1042 for £2,180.00, now 7 days overdue. Could you confirm a payment date this week? Thanks, [owner name]
Invoice reaches its payment date
You approve, we send
Asks for a payment date
Clear and firm, still polite
The moment it is paid
[why we exist]
You did the work and sent the invoice.
The due date passed and nothing came back.
Most contractors would rather be on a job than writing a third email to a customer who has gone quiet.
£12,357
owed in late payments to the average UK small business, according to Hiscox
14
late payments a year, on average
~3 weeks
a typical late payment is settled after the due date
Forward them or upload a list once a week. No new software to learn.
Each message is written in your voice, with the invoice number, amount and due date.
Read each one, edit it or skip it. Nothing goes out until you say so.
Reminders go out on schedule on your behalf. Replies come straight to you, and you are copied on every one.
Mark an invoice as paid and the reminders stop straight away.
[example messages. written fresh for each owner and customer]
[invoice 1042]
from [owner name] via Knock · to Greenway Property Services
Hi Sam, a quick note that invoice 1042 for £2,180.00 was due on 14 October. If it's already on its way, thank you. If not, could you let us know when we can expect it? Many thanks, [owner name]
A light check-in. Assumes it's on its way.
[7 days overdue]
from [owner name] via Knock · to Greenway Property Services
Hi Sam, following up on invoice 1042 for £2,180.00, now 7 days overdue. Could you confirm a payment date this week? Thanks, [owner name]
Direct. Asks for a date.
[14 days overdue]
from [owner name] via Knock · to Greenway Property Services
Hi Sam, invoice 1042 for £2,180.00 is now 14 days overdue and we haven't heard back. Please arrange payment by 4 November or call me on [phone] so we can sort it out. Thanks, [owner name]
Clear and firm. Still polite.
[your invoices]
[example data. these are not real invoices]
Good morning, [owner name]
[3 reminders need your approval]
Outstanding
£9,640
Overdue
£5,120
Awaiting approval
3
Paid this month
£6,300
| invoice | customer | amount | due | status |
|---|---|---|---|---|
| 1042 | Greenway Property Services | £2,180.00 | 14 Oct | Final reminder due |
| 1045 | Harlow & Reed Builders | £1,640.00 | 21 Oct | Follow-up sent |
| 1047 | Marlowe Lettings | £1,300.00 | 28 Oct | Awaiting your approval |
| 1049 | Northgate Facilities | £4,520.00 | 12 Nov | Not yet due |
| 1038 | Kestrel Interiors | £3,150.00 | 30 Sep | Paid |
[trust]
[free pilot]
We are working with a small number of UK contractors. The pilot is free for 6 weeks. In return, we ask for honest feedback, and for your permission to share anonymised results.
[faq]